Frequently Asked Questions
Common questions about ordering, quality, payment and shipping with EJI Auto Parts.
1What is your minimum order quantity (MOQ)?
Our MOQ is flexible. For most items it is small, and we are happy to discuss based on the product and your market.
2Can you produce products with our own brand?
Yes. We provide OEM and ODM services — your logo, packaging and specifications can be customized.
3What are your payment terms?
We commonly accept T/T, L/C and other terms agreed in the contract. Details will be confirmed with your order.
4What is your delivery time?
Standard delivery time is generally 15–30 days depending on the product and order quantity.
5Do you provide samples?
Yes, samples are available. Please contact us for sample cost and arrangement.
6How do you control product quality?
We have a strict quality control process covering incoming materials, production and final inspection before shipment.
7What is your shipping method?
We ship by sea, air or express according to your needs, using reliable logistics partners worldwide.
8Can I visit your factory?
Yes, customers are welcome to visit our factory in Shenzhen. Please contact us in advance to arrange.